terms and conditions

Terms & Conditions — HEZFUN

Last Updated: May 2026

Welcome to HEZFUN. These Terms & Conditions govern your access to and use of the Hezfun website, products, services, and all purchases made through our platform. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions.

Acceptance of Terms

By accessing or using the Hezfun website, you agree to comply with these Terms & Conditions, our Privacy Policy, and our Shipping & Return Policy.

Brand Ownership & Intellectual Property

All content and brand assets on the website including logos, packaging, product visuals, graphics, videos, photography, and marketing materials are the exclusive property of HEZFUN.

Product Information

Product packaging may slightly vary from website images
Product colour or texture may vary naturally
Product availability may change without prior notice

Orders & Payments

UPI
Debit/Credit Cards
Net Banking
Wallets
Cash on Delivery where available

Shipping & Delivery

Orders are generally processed and dispatched within 1–2 business days. Delivery timelines range from 1–7 business days within India and 7–15 business days for international orders.

Returns, Replacements & Refunds

Returns, replacements, or refunds are applicable only if the product arrives damaged, defective, tampered with, or incorrectly delivered. Requests must be raised within 48 hours of delivery with valid proof.

Customer Responsibilities

Not to misuse the website or services
Not to engage in fraudulent activities
Not to attempt unauthorized access
Not to transmit harmful content
Not to copy website materials

Food & Product Disclaimer

Customers are advised to review ingredient details carefully before consumption, especially in cases of allergies or dietary sensitivities.

Privacy & Data Protection

Customer information collected through the website is handled in accordance with the HEZFUN Privacy Policy.

Limitation of Liability

HEZFUN shall not be held liable for delivery delays caused by third-party courier services, customs-related delays, technical website interruptions, indirect damages, or product misuse after delivery.

Force Majeure

HEZFUN shall not be responsible for delays or failures caused by events beyond reasonable control including natural disasters, strikes, transportation disruptions, government restrictions, or technical failures.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Disputes shall fall under the jurisdiction of the appropriate courts in Kerala, India.